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Client & Customers

Client & Customers

Welcome to Client & Customers - here you'll find the latest articles and questions relating to client & customers

12 tips to ensure your business is paid on time, every time!

As a micro business owner, managing cash flow is one of the biggest challenges you will face. According to payments processing company, Bacs, the UK’s small and medium-sized firms (SMEs) are currently owed £26 billion in overdue payments.

Author: Kareema Ali

Reading Time: 3 minutes


Help! Our customers are taking too long to pay bills

For SMEs, their customers are their bloodstreams and when they take too long to pay it can cause unfortunate dilemmas for the business.

Author: Kareema Ali

Reading Time: 3 minutes


Retention

One of the most important key sales strategies is customer retention. The easiest and cheapest way to grow customer's is to not lose them.

Author: Kareema Ali

Reading Time: 3 minutes


What makes good customer service?

Communication is key to running any business, whether successful or not and although sometimes it can be hard knowing which communication is appropriate, it is a core strength to your business.

Author: Kareema Ali

Reading Time: 3 minutes