It could be that your employees been overlooked for promotion, missed their bonus, had holiday leave rejected or simply that someone has nicked their stapler! Anger in the workplace is more common than you might realise and research has shown bosses don’t know what to do about it. A study by Health Assured found that nine in ten employees regularly vent their anger at co-workers and that nearly four out of five bosses don’t know how to manage workplace anger.
As it’s anger awareness week, here are Businesscomparison.com’s top 4 messages you can send out to staff to avoid them blowing a fuse…
1. What may have happened in school is not acceptable now
Unfortunately, no matter how old you are issues between people are always going to happen. However, what may have simmered away under the surface at school is most definitely not acceptable anymore. School grounds and office spaces are very different and it’s important that you know when to draw the line.
Encourage your staff to approach you or a senior member of staff to settle a potential combative situation before the issue gets out of hand.
2. No one likes a keyboard warrior
Again, something which might have been okay (to a point) when you were younger is completely out of the question now. Make your staff aware that if they need to rant about their day then they should talk to you or a senior member of staff, not take to social media seeking attention!
Colleagues should feel able to express themselves and should talk to someone before potentially damaging your company brand online. Remember social media is public, once it’s out there it’s too late, even if you delete it an hour later chances are someone has seen that and they could have taken a screen shot!
3. Take a breath before hitting send
This doesn’t have to be a personal issue with anyone, this could be passing on feedback which is negative, which is perfectly fine but it must be done in the right way otherwise it will provoke anger.
You don’t want anyone complaining about your employees’s attitude which could turn into a bullying claim.
4. If you don’t need to communicate then stay away
Although, working with someone you’re not a fan of can be hard, it doesn’t have to be that difficult. There is always a way around it, if you’re staff feel comfortable enough they will have already made you aware of the situation. Where possible you can organise allocation of time and tasks to avoid unnecessary drama.