VoIP, which stands for Voice over Internet Protocol, is a hosted cloud-based telephone system. It is an alternative service to a public switched telephone network (PSTN) and allows you to make calls via your internet connection to anywhere in the world. There are many terms used to describe VoIP, so you may also have heard the service referred to as voice over IP, voice over network (VoN), voice over broadband (VoB), internet telephony, IP telephony or internet calling. The best VoIP telephone systems will create a seamless communications system for businesses of all sizes, enabling businesses to reduce the cost of phone calls, improve productivity and future proof communications.
VoIP systems are extremely flexible and quick to setup, it is even possible to integrate the service with your existing IP phones, laptops, computers and smart phones. A specialised VoIP phone looks exactly the same as standard desktop business phones, however the connection relies on your internet connection rather than a traditional phone line. There are many VoIP telephone brands and headsets available, which are often included within providers contracts.
With so many potential VoIP providers here in the UK, choosing the best VoIP system can seem like a daunting task. This is where we come in. We have taken a close look at the market and created our list of the top 10 VoIP phone systems. We take a look at everything you need to know about the top rated VoIP providers, whether you are looking for excellent analytic tools, low cost hardware, or great features for remote workers, we have you covered.