You can manage your cookie preferences in the sections below. If you would like to know more, please view our cookie policy.
EXCLUSIVE OFFER: Open an account by 31st May and deposit £100 for your chance to win one of four £500 prizes. T&Cs apply.*
Enter NowKeep up to date with market trends and the latest finance news.
Our trusted partner Bionic, has experts who handle the comparison for you and guide you through your quotes.
Compare Business EnergyIn a constantly changing market, locking in a Business Energy deal could be beneficial.
Our trusted partner Bionic, has experts who handle the quote for you and you through your options.
Compare Business InsuranceSecure your business with the right insurance. From contents to cyber, we've got you covered.
We compare our best Business Broadband deals to find the ideal solution for your business.
Get ConnectedFind everything you need to decide which Business Broadband plan is right for you.
Set yourself up to take (and make) payments easily.
Find our most popular recent guides here.
This article will give you all the guidance needed to help you make an informed decision and switch business broadband providers smoothly and quickly.
How to Switch Business Broadband ProviderEXCLUSIVE OFFER: Open an account by 31st May and deposit £100 for your chance to win one of four £500 prizes. T&Cs apply.*
Enter NowKeep up to date with market trends and the latest finance news.
Our trusted partner Bionic, has experts who handle the comparison for you and guide you through your quotes.
Compare Business EnergyIn a constantly changing market, locking in a Business Energy deal could be beneficial.
Our trusted partner Bionic, has experts who handle the quote for you and you through your options.
Compare Business InsuranceSecure your business with the right insurance. From contents to cyber, we've got you covered.
We compare our best Business Broadband deals to find the ideal solution for your business.
Get ConnectedFind everything you need to decide which Business Broadband plan is right for you.
Set yourself up to take (and make) payments easily.
Find our most popular recent guides here.
This article will give you all the guidance needed to help you make an informed decision and switch business broadband providers smoothly and quickly.
How to Switch Business Broadband Provider1 day ago
If you're running a small business, communication is everything. But traditional phone systems can be clunky, expensive and unequipped for the way we work today. That’s where VoIP (Voice over Internet Protocol) comes in. It’s a smarter, more modern way to handle your business calls.
Whether you're looking to switch from a landline or just shopping around for a better provider, you should compare business VoIP systems on offer to help you make the right move. And with all the modern VoIP features now available, you can boost your business’s flexibility and cost savings.
Let’s dive into the top 10 reasons why VoIP for small businesses just makes sense.
Let’s start with the most obvious advantage. VoIP typically costs far less than traditional phone lines, especially when it comes to long-distance or international calls. Most providers offer bundled minutes or even unlimited calling in certain regions.
Switching to a new VoIP provider can unlock better rates and more features, so don’t stay loyal to a bad deal.
With VoIP, your desk phone travels with you. As long as you’ve got a reliable internet connection, you can make and receive calls from any device. This makes it perfect for remote teams, hybrid workers and business owners who are always on the move.
This flexibility is one of the biggest VoIP benefits, especially for entrepreneurs who aren’t tied to a single location.
VoIP providers often include ‘premium’ tools as standard - benefits that would cost extra with a traditional system. This could include:
Call forwarding
Voicemail to email
Call routing
Custom caller ID
Conference calling
Auto-attendants
These VoIP features don’t just improve communication, but make your business look more polished and professional.
Hiring a new employee? Expanding to a second location? With VoIP, adding new users is quick and easy with no need for additional phone lines or costly hardware.
Plus, if you ever need to downsize or make changes, you’re not locked into a rigid contract.
Modern VoIP systems offer HD audio that is often much clearer than traditional landlines. So no more crackling lines or frustrating “can you hear me now?” moments. Clear conversations help build trust with clients and customers.
VoIP for small business isn't just about making calls. It’s about managing them better too. You can:
Set rules for where calls are directed
Create call queues to keep customers on hold
Transfer calls between team members more easily
Use voicemail transcriptions to scan messages quickly
It’s like having a personal assistant built into your phone system!
Want to know when you’re busiest? Which team members are handling the most calls? VoIP systems often come with built-in analytics so you can track call volume, duration, response times and more.
These insights can help you improve your company’s customer service, spot problems early, and plan more effectively.
Worried about losing your business’s current phone number? You don’t have to. Most VoIP providers support number porting, which lets you keep the number your customers already know. This means there’s no need to fork out on updated marketing material.
Prefer a fresh start? Choose a local, toll-free or international number that fits your brand identity.
Wave goodbye to tangled cords and bulky desk phones cluttering desks. Many VoIP systems work entirely in the cloud - just install an app on your PC or smartphone. Of course, if you prefer to keep a physical phone, that’s an option too.
With features like hot desking, your team can log into any PC and use their personal extension. This benefit is ideal for co-working spaces or flexible offices.
Traditional copper phone lines are being phased out gradually. In the UK, the digital switchover is set for 2027. Switching to VoIP now means you're staying ahead of the curve and investing in a solution that’s ready for a digital future.
Because VoIP systems are cloud-based, they’re continually being updated and improved, so you get access to the latest features without the hassle of upgrading hardware.
VoIP isn’t just for tech-savvy innovators or advanced call centres. It’s for real-world small businesses that want to save money, work smarter and offer a better experience to their customers and employees.
If your current phone setup is more of a hindrance than a help, or you suspect you could be getting more for your money, now’s the time to look into VoIP for small business. The right provider for you will offer straightforward pricing, great support and all the VoIP features you need to stay connected and competitive.